What should a CNA do if a patient has strong negative feelings towards care based on gender?

When a patient expresses strong negative feelings towards care based on gender, discussing all care openly with the patient is crucial. This approach promotes transparency, fostering trust and communication between the patient and caregiver. By addressing the patient’s feelings directly, the CNA can explore the concerns in a supportive manner and possibly alleviate discomfort associated with care.

Engaging in open dialogue allows the patient to express their thoughts and feelings, which may lead to a better understanding of their needs and preferences. This interaction is essential in providing patient-centered care, ensuring that the care delivered respects the patient's values and beliefs.

The other options do not adequately address the patient's feelings. Ignoring the feelings would likely exacerbate any discomfort and lead to a breakdown in trust. Simply finding a caregiver of the preferred gender might be a feasible solution, but without addressing the underlying issues, it does not resolve the patient’s feelings. Referring the issue to a nurse without addressing the patient risks the patient feeling neglected or unheard. Therefore, open discussion is indeed the most appropriate response.